SeatDrop Guide
Alert typesTroubleshooting notifications
Notifications

Alert types

SeatDrop sends different notifications depending on what triggered the alert. Here's a quick reference for what each one means.

Seat alerts

These fire when a seat you're monitoring changes from taken to available.

EmojiTypeWhat it means
💺Seat dropOne or more specific seats you're monitoring just became available. Tap to book before someone else grabs them.
👥Group dropA block of adjacent seats opened up together. The number tells you how many are available side by side.

Example notifications:

  • 💺 Project Hail Mary · 4/16 at 9:30 am — AMC Lincoln Square 13 · Seat(s): G10, G11 just dropped! Tap to book.
  • 👥 Project Hail Mary · 4/16 at 9:30 am — Cinemark Dallas · 3 seats: K15, K16, K17 just dropped! Tap to book.

The heading carries the film and the showtime — the two things that tell you which of your alerts fired — because a phone's lock screen cuts the heading short. The theatre leads the second line. Every chain uses this same shape.

If you gave the alert a label, it comes first on the second line, ahead of the theatre.

Ticket drop alerts

⏸ Paused — AMC data unavailable. These alerts rely on AMC's showtime feed, which is currently unavailable, so new drop alerts can't be created and existing ones won't fire for now. Your saved drop alerts are kept and resume automatically. Seat alerts and new-showtime alerts are unaffected.

These fire for movies you're monitoring in the Upcoming section. They track when tickets go on sale.

EmojiTypeWhat it means
🎟️Tickets on saleTickets are available to purchase right now. This is the action alert — go buy your tickets.
Showtimes listedAMC has loaded showtimes at your theatre but tickets aren't on sale yet. We'll notify you when tickets drop.

Example notifications:

  • 🎟️ Star Wars: The Mandalorian and Grogu — Tickets on sale NOW at AMC Lincoln Square 13.
  • Star Wars: The Mandalorian and Grogu at AMC Lincoln Square 13 — Showtimes listed: 2:00 PM IMAX, 4:00 PM Dolby (+4 more). We'll notify you when tickets drop.

New showtime alerts

These fire automatically when AMC adds new showtimes for a movie you're already monitoring at the same theatre — on any date, not just the date you're monitoring. See the new-showtime FAQ for how far ahead they look and why they're grouped the way they are.

EmojiTypeWhat it means
🎬New showtimeA new showing was added for a movie you're monitoring. You might want to set up a seat alert for the new time too.

Example notification:

  • 🎬 New Jul 23 showtimes: Speed Racer — AMC Kips Bay 15 · Jul 23 • 3:45 PM • IMAX · Jul 23 • 10:15 PM • IMAX

New showings are grouped one notification per date, and match the format you're monitoring.

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