SeatDrop Guide
Push vs. SMSAlert typesTroubleshooting notifications
Notifications

Alert types

SeatDrop sends different notifications depending on what triggered the alert. Here's a quick reference for what each one means.

Seat alerts

These fire when a seat you're monitoring changes from taken to available.

EmojiTypeWhat it means
💺Seat dropOne or more specific seats you're watching just became available. Tap to book before someone else grabs them.
👥Group dropA block of adjacent seats opened up together. The number tells you how many are available side by side.

Example notifications:

  • 💺 Project Hail Mary @ AMC Lincoln Square 13 on 4/16 at 9:30 AM — Seat(s): G10, G11 just dropped! Tap to book.
  • 👥 Project Hail Mary @ AMC Lincoln Square 13 on 4/16 at 9:30 AM — 3 seats: K15, K16, K17 just dropped! Tap to book.

Ticket drop alerts

These fire for movies you're watching in the Upcoming section. They track when tickets go on sale.

EmojiTypeWhat it means
🎟️Tickets on saleTickets are available to purchase right now. This is the action alert — go buy your tickets.
Showtimes listedAMC has loaded showtimes at your theatre but tickets aren't on sale yet. Informational — no action needed.
On-sale date changedAMC shifted the ticket on-sale date. Informational — we'll still notify you when they actually go on sale.

Example notifications:

  • 🎟️ Star Wars: The Mandalorian and Grogu — Tickets on sale NOW at AMC Lincoln Square 13 — 2:00 PM IMAX, 4:00 PM Dolby.
  • Star Wars: The Mandalorian and Grogu at AMC Lincoln Square 13 — Showtimes listed: 2:00 PM IMAX, 4:00 PM Dolby (+4 more). Tickets on sale Apr 16 at 09:00 AM ET.

New showtime alerts

These fire automatically when AMC adds new showtimes for a movie you're already monitoring at the same theatre and date.

EmojiTypeWhat it means
🎬New showtimeA new showing was added for a movie you're watching. You might want to set up a seat alert for the new time too.

Example notification:

  • 🎬 New showtime: Speed Racer — AMC Kips Bay 15 — 3:45 PM IMAX, 10:15 PM IMAX.

SMS alerts

SMS alerts use the same messaging as seat alerts but in a text-friendly format without emoji. They include a direct link to the showtime on the theatre's website.

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Troubleshooting notifications